🧡 We Respect Your Story

At FamilyBridge, we know that when you visit our website, download a planner, or share your details with us, you’re not just clicking buttons. You’re opening a small window into your life—your money, your habits, your routines, and your hopes for a calmer, more organized future. We treat that with the deepest respect.

This Privacy Policy explains how we collect, use, and protect your personal information as you use our digital planners and Google Sheets templates. Beyond policies and legal terms, it’s our promise to you:
We see you. We protect your privacy. And we will never misuse your trust.

🔐 What Information We Collect

We collect only the information we need to deliver and improve your planning experience—nothing more.

1. Personal Information You Provide

When you purchase a template, create an account, subscribe, or contact us, you may share:

  • Your name and email address
  • Billing details (processed securely by third‑party payment providers)
  • Order information (which products you purchased, date, currency, etc.)
  • Messages, feedback, or support requests you send us

If you voluntarily share additional information—such as your budgeting goals, lifestyle habits, or planning challenges—we use it only to respond and support you.

2. Usage Data (Anonymous/Aggregated)

To understand what’s working and how to improve, we collect basic, non‑identifying usage data, such as:

  • Pages and product listings you visit
  • Time spent on certain sections or features
  • General geographic region (for example, city or country—not your exact address)
  • Device type and browser type

This data is used in aggregated form to improve our website and products, not to identify individual users.

🤝 How We Use Your Information

We use your information to:

  • Deliver the digital products and services you purchased
  • Provide access links, updates, and basic account or order information
  • Respond to your questions, requests, or support messages
  • Improve our planners, content, and user experience
  • Send optional updates, tips, and offers—but only if you choose to receive them

We do not:

  • Sell your personal data
  • Share your information with advertisers for targeted ads
  • Use your data for purposes unrelated to FamilyBridge products and services

If we donate a portion of our revenue to support families or education, we only use aggregated financial data—not your personal details—to do so.

🧱 How We Protect Your Information

We take reasonable, industry‑standard steps to keep your information safe, including:

  • SSL encryption on our website so data in transit is protected
  • Secure third‑party payment gateways; we do not store full credit card numbers on our servers
  • Access controls so only authorized team members can view or manage necessary data
  • Periodic reviews of our systems and practices to maintain security and privacy

No online service can guarantee 100% security, but we are committed to doing everything reasonably possible to protect your information.

You are always in control of what you receive from us.

  • We send planning tips, product updates, and special offers only if you opt in.
  • Every marketing email includes an unsubscribe link so you can stop these messages at any time.
  • Unsubscribing from marketing emails will not affect essential messages related to your orders (such as purchase confirmations or access links).

If you want to update, export, or delete your personal information, please contact us:

📩 info@familybridge.net

We’ll reply and assist you within 24–48 business hours.

🧬 What About Children?

FamilyBridge is designed for adults and older teens who manage their own schedules and finances. It is not intended for children under 13.

  • We do not knowingly collect personal information from children under 13.
  • If you believe your child has submitted information to us, please contact us immediately. We will delete it as quickly as possible.

🌐 Cookies and Tracking (Just the Essentials)

Like most websites, we use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences (such as language or currency)
  • Understand how our site is used so we can improve navigation, content, and performance

You can manage or disable cookies at any time in your browser settings.
We do not use cookies for cross‑site ad tracking or invasive data mining.

🔁 Data Retention and Deletion

We keep your information only as long as:

  • Your account or access is active, or
  • We need the data to provide services, comply with legal obligations, or resolve disputes

You can request deletion of your personal information at any time.
Just email info@familybridge.net, and we will delete your data (except for what we are legally required to retain, such as minimal financial records for tax purposes).

We aim to comply with applicable data protection laws, including:

  • California Consumer Privacy Act (CCPA) and similar state privacy laws
  • General Data Protection Regulation (GDPR) for users in the European Union/EEA and the UK

Depending on where you live, you may have rights such as:

  • Accessing the personal data we hold about you
  • Correcting inaccurate information
  • Restricting or objecting to certain types of processing
  • Requesting deletion of your data
  • Receiving your data in a portable format

If you want to exercise any of these rights, please email us. We’ll explain your options in clear, simple language and guide you through the process.

❤️ Our Promise

You’re here because you want a more intentional, organized life—whether that means clearer finances, steadier habits, or calmer routines at home.

Our promise:

  • Collect only the minimum data needed to serve you
  • Be transparent about how we use and protect your information
  • Never sell or secretly exploit your data
  • Act quickly and responsibly if any issue or concern arises

Your plans, numbers, and routines are part of your story. Our role is to provide tools—not to profit from that story in ways you didn’t agree to.

📞 Contact Us

Have a question, concern, or request about your privacy?

📩 Email: info@familybridge.net
🕐 Typical response time: 24–48 business hours
🧠 All privacy‑related messages are reviewed and handled by real humans, not automated bots.

👪 Thank You for Trusting Us

At FamilyBridge, we don’t take your trust lightly. You’re working hard to create a better rhythm for your money, your habits, and your home—and we’re honored to support you with our digital planners and templates.

Together, let’s build lives and families that feel clear, calm, and sustainable—one planner, one habit, one small step at a time.